Director of Operations

Location: Kingston, ON
Date Posted: 25-08-2017
RESPONSIBILITIES:
  • Liaise with the President to make decisions for operational activities and set strategic goals
  • Plan and monitor the day-to-day running of business to ensure smooth progress
  • Supervise staff from different departments and provide constructive feedback
  • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
  • Manage procurement processes and coordinate material and resources allocation
  • Oversee customer support processes and organize them to enhance customer satisfaction
  • Review operational budgets to promote profitability
  • Revise and/or formulate policies and promote their implementation
  • Manage relationships/agreements with external partners/vendors
  • Evaluate overall performance by gathering, analyzing and interpreting data and metrics
  • Ensure that the company runs with legality and conformity to established regulations
 
QUALIFICATIONS:
  • Proven experience as Director of Operations or equivalent position
  • Familiarity with construction processes/ trades/ scheduling.
  • Excellent organizational and leadership abilities
  • Outstanding communication and people skills
  • Knowledge of industry’s legal rules and guidelines
  • In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.)
  • Working knowledge of data analysis and performance/operation metrics
  • Familiarity with MS Office and various business software (e.g. ERP, CRM)
 
 DURATION:  Permanent
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