Business Analyst - Intermediate (Toronto)

Location: Toronto, ON
Date Posted: 28-06-2018
The business analyst will build knowledge within CCO portfolios: Digital, Parcels, Retail, Marketing, Customer Experience 

  • Client Management : Experienced in effectively interacting and communicating with business teams; can consolidate business requirements and translate them into IT deliverables
  • Business analysis: familiar with business engineering system concepts and principles as well as complex modeling techniques, able to align business unit sub-processes to enterprise business processes and able to lead functional requirement walk through and quality reviews
  • Value management : can identify the effectiveness and completeness of business and technology strategies and ensure alignment with IT and other applicable cross-organization strategies
  • Domain knowledge: deep knowledge of business context and mode of operations
  • Hold a valid Reliability level federal government security clearance
  • Academic : university degree in business or information systems or equivalent experience or combination thereof (required), Graduate degree in Business Administration (MBA)(Asset)
  • Certifications: Certified business analysis professional (CBAP) (Asset), BABOK (Asset), ITIL foundations (Asset), Project Management Professional (PMP), TOGAF certification (Asset)
  • Experience in contributing to the success of a range of small-to-medium initiatives with escalating levels of complexity and business criticality
  • Experience in a business analyst role and / or in other relevant roles within IT
  • Agile
  • Design thinking 
  • Product design 
  • User experience design 
  • Service/API design 
  • Digital/Mobile technologies 
  • PCI/Payments 
  • SAP 
  • Data/Analytics 
  • Mendix 
  • Jira
  • Excellent understanding of business context and mode of operations
  • Proven ability to identify, formalize, and problem solve business needs
  • Exceptional interpersonal skills in areas such as teamwork, facilitation and negotiation
  • Mature perspective on architecture principles and frameworks
  • Understands principles of iterative development, and able to document business requirements as Agile user stories
DURATION: 12 months plus possible extension
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