Network Support Professional

Location: Langley, BC
Date Posted: 08-06-2018
RESPONSIBILITIES:
  • Help to with ticketing issues and escalations
  • Assist with Remote and Onsite troubleshooting with Windows Servers, Exchange Servers, routers, switches
  • Escalate service requests where required
  • Keep customers up to date with respect to progress of incidents
  • Provide technical support as per internal guidelines
 
QUALIFICATIONS:
  • 3 + years in a Support role supporting over 50 users
  • Experience working with MSP (Managed Services Provider)
  • 3 + years with Active Directory and Exchange 2013
  • 3 + years or Network and Routing Experience
  • 3 + years with Office 365 Administration
 
DURATION:  Permanent
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