Helpdesk Specialist

Location: Ottawa, ON
Date Posted: 06-12-2017
Title: Junior Helpdesk Specialist
Contract Length: 1 year plus possible 4 year extension
Security Clearance: Secret
Location: Borden, ON
Language: English or Bilingual

The ideal candidate will have the following experience:
  • Must have one year of experience as a helpdesk or service desk analyst, providing user desktop IT support for Windows XP or Windows 7 in a large (more than 5,000) enterprise, corporate or government environment.
  • Must have 1 year of experience using an Information technology Service Management (ITSM) tool such as Axios Assyst, Magic or Remedy in a help desk or service desk environment.
  • Must have a minimum two (2) year College diploma for Computer Systems Technician Networking, Programmer Analyst or similar program such as Computer Support Technician.
this job portal is powered by CATS