Collections Clerk

Location: St. John's, NL
Date Posted: 12-10-2017
RESPONSIBILITIES:
  • The duties of a Collections Clerk include collection calls and/or correspondence in a fast-paced goal oriented collections department
  • Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
  • Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos
  • Accountable for reducing delinquency for assigned accounts
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department
  • Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis
  • Establish and maintain effective and cooperative working relationships with dealers and sales

QUALIFICATIONS:
  • 3-5 years corporate Collections experience
  • Experience working with Dunning Collections Procedures
  • Accounts Receivable knowledge/experience a plus
  • Strong attention to detail, goal oriented
  • Commitment to excellent customer service
  • Excellent written and verbal communication abilities
  • Ability to prioritize and manage multiple responsibilities
 
 DURATION:  6 Months + Possible Extension
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