Looking for your next opportunity?! Our Client is currently looking for a MS Dynamics Architect to join their team in Ottawa! If you are looking for a new challenge, professional growth and fulfil the following qualifications, this is a role for you!
- Building a foundation that delivers the core existing functionalities
- Leveraging new solution’s capabilities to enable new functionalities
- Integrating the new solution with other existing applications used Corporately
- Maintaining historical SR and IR data
- Migrating Knowledge Base Articles (KBA) and updating KB workflow
- Enabling Power Virtual Agents (PVA) and using AI bots to assist in SR creation workflow
- Enabling reporting and business intelligence capabilities
- Training and transitioning users to adopt and operate in the new application
- Improving SO processes that are supported by the new technology platform
- Linking ICE and D365 cases to provide staff and clients an integrated experience.
- 5+ Years experience with Microsoft Dynamics
- Experience with Lagan
- Experience with Power Virtual Agent
- Experience with C#, .Net ad Liquid coding
- 6 month contract with possibility of extension
NewFound Recruiting is a Canadian professional services company, headquartered in Ottawa, Ontario and is one of Canada’s leaders in Professional Staffing and Recruiting. Currently, NewFound Recruiting is servicing clients across Canada, having established relationships in Ontario (Toronto and Ottawa), Alberta, British Columbia, Quebec, and Newfoundland. By applying innovative techniques, we match the right candidate with the right position. Our 20 years of industry experience gives you the assurance that we will provide the right answers to your difficult questions.