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Bilingual Customer Support Representative

Markham, Ontario
RESPONSIBILITIES Handle most inbound call volume from customers Use communication skills to probe, clarify and ensure service delivery; handles increasingly unusual situations Recognize and solve Tier 1 problems by evaluating and selecting solutions from established operating procedures and/or analytical methods  QUALIFICATIONS Experience in a call centre environment Experience in a sales environment Strong communication skills CRM experience Ability to pass background and credit check DURATION:  Permanent NewFound Recruiting is a Canadian professional services company, headquartered in Ottawa, Ontario and is one of Canada’s leaders in Professional Staffing and Recruiting. Currently, NewFound Recruiting is servicing clients across Canada, having established relationships in Ontario (Toronto and Ottawa), Alberta, British Columbia, Quebec, and Newfoundland. By applying innovative techniques, we match the right candidate with the right position. Our 20 years of industry experience gives you the assurance that we will provide the right answers to your difficult questions.”

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