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Customer Support Coordinator

Gatineau
Looking for your next opportunity?! Our Client is currently looking for a Customer Support Coordinator to join their team in Gatineau! If you are looking for a new challenge, professional growth and fulfil the following qualifications, this is a role for you!   RESPONSIBILITIES: Manage incoming calls, emails and system alerts Create tickets and assign to appropriate contact Create maintenance renewal quotes  Escalate customer satisfaction issues QUALIFICATIONS: 1+ years experience in customer support/service Post-secondary diploma in Electronics or IT considered an asset Fluently Bilingual in French/English Experience with CRM and ERP systems Eligible for Security Clearance DURATION: Permanent, 8 month term   NewFound Recruiting is a Canadian professional services company, headquartered in Ottawa, Ontario and is one of Canada’s leaders in Professional Staffing and Recruiting.  Currently, NewFound Recruiting is servicing clients across Canada, having established relationships in Ontario (Toronto and Ottawa), Alberta, British Columbia, Quebec, and Newfoundland.  By applying innovative techniques, we match the right candidate with the right position.  Our 20 years of industry experience gives you the assurance that we will provide the right answers to your difficult questions.
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