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Senior System Administrator - MainFrame Zos Performance (L3)

Ottawa
RESPONSIBILITIES Monitor and support day-to-day operations. Perform various software installations. Execute maintenance and support services on various z/Series software products. This includes applying vendor update or version upgrades. Perform onsite support. Perform off site support (working remotely or at a different location within NCR). Perform on-call support.   Tasks/Technical Specifications Performing tasks in either MICS and/ or TDS Applying CA Broadcom MICS version 14.1 & 14.2 PTFs & Upgrading MICS from 14.1 to 14.2 Support Mainframe CPU refresh activities, with respect to aforementioned software products Defining, creating, installing, securing, maintaining and upgrading z/OS performance monitoring and capacity planning software; WLM analysis, tweaks/modifications & MCL preparation and submission Troubleshooting production performance issues & Identifying performance challenges and implementing performance improvement and functional requirement strategies; Creating and maintaining documentation including, but not limited to: z/OS installation, maintenance, support, specification, architecture, build, backup/ restore procedures; Participating in the development, creation and involvement in a final build strategies, as necessary & Working effectively with the other support groups; Installing, maintaining and supporting various LPAR’s WLM definitions under z/OS; Installing, maintaining and supporting various reporting and planning software such as Tivoli Decision Support, z/PCR, and MXG; Reporting on performance and providing accounting for all production LPAR on a daily basis through automated TDS batch jobs (tailoring to meet new requirements); Providing mainframe capacity analysis used for the Capacity Management Plan (complex TDS using QMF and DB2, SAS and Excel); Providing support to multiple partners, clients, including application development teams, onsite and on an “on-call” basis; Monitoring of the service management ticketing systems and respond to Incident Requests (IR), Request for Changes (RFC) and Solution Requests (SR); Maintaining and recommending enhancements to security posture; Making technical and procedural recommendations and enhancements   Constraints The consultant must cooperate with SSC management in regards to knowledge transfer; establishment of a formal consultant knowledge transfer plan. Any training required will be the responsibility of the contractor, including training of new software in-discussion and/or newly implemented software.   Deliverables Create and maintain the following deliverables as required: Installation procedures. Maintenance procedures. Support procedures. Platform specifications and standards. Architecture design. Platform build strategy. Backup and restore procedures.   QUALIFICATIONS 10+ years experience (within 15 years preceding the closing date of this bid solicitation) with z/OS. 5+ years experience (within 15 years preceding the closing date of this bid solicitation) with a minimum of two of the following: o RMF o WLM o Omegamon o TDS z/PCR 5+ years experience (within 15 years preceding the closing date of this bid solicitation) defining, creating, installing, securing, maintaining and upgrading z/OS performance monitoring and capacity planning software. 5+ years (within 15 years preceding the closing date of this bid solicitation) troubleshooting production performance issues in a mainframe environment and the ability to work effectively with the other support groups. 5 years of experience (within 15 years preceding the closing date of this bid solicitation) identifying performance challenges and implementing performance improvement and functional requirement strategies in a mainframe environment. 5 years of experience (within 15 years preceding the closing date of this bid solicitation) with creating and maintaining documentation including, but not limited to: z/OS installation, maintenance, support, specification, architecture, build, backup/ restore procedures. This will include participation in the development, creation and involvement in a final build strategy. Experience participating with teams in meeting deadlines. Experience working with users in order to confirm requirements of usage and providing best practice safeguards. Familiarity with ITIL Change Management processes. Experience (within 15 years preceding the closing date of this bid solicitation) with DB2 SQL, TSO/E, ISPF, SDSF, JCL and IBM utilities. Experience (within 15 years preceding the closing date of this bid solicitation) with z/OS WLM, RM, Omegamon, TDS and related software. Experience (within 15 years preceding the closing date of this bid solicitation) with SMP/E. Experience (within 15 years preceding the closing date of this bid solicitation) with z/OS Diagnostic and debugging. Experience (within 15 years preceding the closing date of this bid solicitation) with providing skilled technical assistance in performance issues resolution and capacity planning. Experience (within 15 years preceding the closing date of this bid solicitation) with modeling techniques such as z/PCR to elaborate accounting parameters for chargeback. Experience (within 15 years preceding the closing date of this bid solicitation) with various zOS monitoring / debugging facilities (IPCS, RMF, SMF). Experience (within 15 years preceding the closing date of this bid solicitation) supporting and maintaining various OEM software products (TDS, Boxscore, z/PCR, Omegamon).
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