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ServiceNow Developer

Chalk River
RESPONSIBILITIES Support end users of ServiceNow. Design, develop and implement updates/enhancements to ServiceNow working with users in both HR and ITSM modules. Regular maintenance to the ServiceNow ITSM and HR platform. Enhancements in the form of adding additional services, workflows or integrations for the existing ServiceNow ITSM and HR platform. General reporting / dashboard experience in ServiceNow Analytics Reporting. Provide upgrade assistance and remediation of defects. Tailor out of the box service portal templates (themes and logos). Assist with configuration of services and catalog pertaining to HR. Ability to build metric reports from ServiceNow. Configure role delegation. Configure notification activities. Ability to import data into ServiceNow as required from other systems and Excel. Update designated requestor(s). Evaluate and estimates for Enhancements and new functionality as requested. Provide advice on implementation of enhancements and new projects with ServiceNow. PowerBI experience would be an asset.   QUALIFICATIONS Candidate should have 2-3 years of experience with the ServiceNow HR platform specifically. Candidate should have 5-7 years of IT Operations experience and 3-5 years of experience with ServiceNow administration in an enterprise environment.   DURATION: 6 months with the option to extend.
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