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Customer Support Agent

Kanata
Looking for your next opportunity?! Our Client is currently looking for a Customer Support Agent to join their Ottawa team! If you are looking for a new challenge, professional growth and fulfil the following qualifications, this is a role for you! RESPONSIBILITIES: Direct mobile and internet customers to the proper support channel Provide account and billing support, including new accounts, payment processing, and record customer transaction information Light troubleshooting and IT support duties   QUALIFICATIONS: Fluently Bilingual in French and English, mandatory Experience working with technology, telecom background an asset Solid understanding of computer software and hardware Knowledge of internet security an asset DURATION:  Permanent NewFound Recruiting is a Canadian professional services company, headquartered in Ottawa, Ontario and is one of Canada’s leaders in Professional Staffing and Recruiting.  Currently, NewFound Recruiting is servicing clients across Canada, having established relationships in Ontario (Toronto and Ottawa), Alberta, British Columbia, Quebec, and Newfoundland.  By applying innovative techniques, we match the right candidate with the right position.  Our 20 years of industry experience gives you the assurance that we will provide the right answers to your difficult questions.
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