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Network Operations Centre Technician

Kanata
Looking for your next opportunity?! Our Client is currently looking for a Network Operations Centre Technician to join their Ottawa team! If you are looking for a new challenge, professional growth and fulfil the following qualifications, this is a role for you! RESPONSIBILITIES: Respond to problems related to monitored devices and network components via voicemail, inbound, and emails Coordinate and provide assistance to workers in remote communities Perform reliability reports and testing as well as maintenance and upgrades on network and servers Unix server administration (FreeBDS and Linux)   QUALIFICATIONS: Excellent communication skills (verbal and written) Experience managing help tickets and fluid escalation to appropriate channels Knowledge of telephony signalling methods Knowledge of network surveillance and network services (SMS, MMS, voice, data, internet etc)  DURATION:  Permanent NewFound Recruiting is a Canadian professional services company, headquartered in Ottawa, Ontario and is one of Canada’s leaders in Professional Staffing and Recruiting.  Currently, NewFound Recruiting is servicing clients across Canada, having established relationships in Ontario (Toronto and Ottawa), Alberta, British Columbia, Quebec, and Newfoundland.  By applying innovative techniques, we match the right candidate with the right position.  Our 20 years of industry experience gives you the assurance that we will provide the right answers to your difficult questions.
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