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Data Centre Operator

Ottawa
RESPONSIBILITIES: Provide on-site technical support for internal stakeholders  Supporting computers, mobile devices, network peripherals and troubleshooting on-site Escalating any technical issues that cannot be resolved Updating the internal knowledge base and technical support documentation    SENIOR EXPERIENCE: 3 + years of experience working in IT Operations in a data centre environment 3 + years of experience in server or network system monitoring 3 + years of experience in using incident management and change management processes including inputting or updating information into event, incident, and change management systems Preferably Bilingual (French / English) Must have Government of Canada Secret Clearance   JUNIOR EXPERIENCE: 1 + years of experience working in IT Operations in a data centre environment 1 + years of experience in server, or network system monitoring 1+ years of experience in using incident management and change management processes including inputting or updating information into event, incident, and change management systems Preferably Fluently Bilingual (French / English) Must have Government of Canada Secret Clearance  DURATION:  6 Months + Possible Extension
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