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Datacentre Operations Specialists

DELIVERABLES The Resources will be responsible for the following: Deploy and install hardware into two local datacenters in the National Capital Region Coordinate with Service Providers for non-local datacenters Under the direction of the Senior resources, troubleshoot hardware installation issues Respond to project and operation demands received via the Bank’s trouble ticketing tool Manage power cord, PDU and electrical load capacity Manage network cabling (copper and fiber) Maintain detailed documentation of all deployed IT assets and of the DCIM tool Replace failed hardware components on systems (i.e., RAM, Hard Drives, cables, power supply, PDU’s, etc.) Manage Return Merchandise Authorizations with manufacturers Validate completed onsite third-party support work against the agreed-upon scope, reporting any variances or concerns to their manager QUALIFICATIONS A minimum of five (5) years of demonstrated experience in installation and power-up (Rack & Stack) of servers, peripherals, and network equipment A minimum of three (3) years of experience and exposure in IT Operations work including, the operational capabilities and typical challenges of data center operations Demonstrated understanding of cabling infrastructure, as well as, maintaining documentation of newly installed infrastructure devices Demonstrated understanding of data center facilities infrastructure, such as HVAC, service entrances, UPS, etc Demonstrated ability to coordinate onsite support of third-party contractors performing infrastructure projects, preventative maintenance, or testing OTHER REQUIREMENTS: Work on site Secret Clearance English essential, French will be considered an asset
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