RESPONSIBILITIES:

• Working with your final customers, you will solve system issues, performing the diagnostics and solving service interruptions.
• You will ensure high-quality service to all final customers and will work with other teams to manage the supporting process of the current applications that are in use at the company.
• You will manipulate and design databases and will gather the requirements of the final users for new initiatives, coordinating supporting activities, working with third-party vendors and working in the ERP. 

QUALIFICATIONS:

• 4+ years of experience in Customer support for IT Applications. 
• 4+ years of experience in SQL and Oracle Database development and design.
• Strong experience in Quantum ERP Solutions. 
• Strong experience with Tableau & Crystal reports (or similar)  
• Very solid experience in troubleshooting, diagnosing, installing, patching and doing performance grades for an ERP. 
• Must hold a NATO Secret Security Clearance. 

DURATION: Permanent FT.