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Data Centre Operator

Ottawa, ON
RESPONSIBILITIES:
  • Provide on-site technical support for internal stakeholders 
  • Supporting computers, mobile devices, network peripherals and troubleshooting on-site
  • Escalating any technical issues that cannot be resolved
  • Updating the internal knowledge base and technical support documentation
 
 SENIOR EXPERIENCE:
  • 4 + years of experience working in IT Operations in a data centre environment
  • 4 + years of experience in mainframe, server, or network system monitoring
  • 4 + years of experience in batch processing
  • 4 + years of experience in using incident management and change management processes including inputting or updating information into event, incident, and change management systems
  • Must be Fluently Bilingual (French / English)
  • Must have Government of Canada Secret Clearance
  JUNIOR EXPERIENCE:
  • 1 + years of experience working in IT Operations in a data centre environment
  • 1 + years of experience in mainframe, server, or network system monitoring
  • 1+ years of experience in using incident management and change management processes including inputting or updating information into event, incident, and change management systems
  • Preferably Fluently Bilingual (French / English)
  • Must have Government of Canada Secret Clearance
 DURATION: 4 Months + Possible Extension
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