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Bilingual Customer Support Technician
Gatineau, QCRESPONSIBILITIES
QUALIFICATIONS
- Support technical service team for VoIP solutions
- Respond and troubleshoot to outside customers with the ability to escalate
- Heavy activity on management of the troubleshoot queue
QUALIFICATIONS
- 3+ years experience in a service environment
- Bilingual in French and English mandatory
- Strong Computer Skills - Windows/Linux, Internet Browsers, Microsoft Office
DURATION: Permanent