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Technical Business Analyst

Ottawa, ON
RESPONSIBILITIES:
  • Develops project plans to assist and/or lead initiatives and participate in implementations when required
  • Provides advice on related system technology 
  • Develops or makes recommendations on test scripts to participate in testing sign off or business user sign off
  • Participate in the implementation and delivery process
 
QUALIFICATIONS:
  • 5 years of experience with the Implementation of ITSM Tool. i.e. HP Service Manager 9
  • Experience evaluating existing procedures and methods, identifying and documenting items such as database content, structure, application subsystems
  • Experience defining and documenting interfaces of manual to automated operations within application subsystems, to external systems, and between new and existing systems
  • Experience developing a testing strategy and plan
  • Experience establish acceptance test criteria with clients
  • Must have Government of Canada Secret clearance
 
 
DURATION:  3 Months + Possible Extension
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