RESPONSIBILITIES:

Coordinate and make technical product recommendations to streamline the Dynamics CRM prototyping process;
Confirm system requirements specifications are supported by the MS Dynamics CRM solutions and prepare technical options based on capabilities of the platform as necessary;
Provide recommendations to leverage effective use of Out of Box (OOB) Dynamics CRM views, screens, charts, reports and interfaces to enhance development team efficiency;
Re-design core business processes to optimize use of Dynamics core functionality;
Analyze information to define the functional and technical needs of the systems;
Use OOB capabilities within Dynamics to configure and customize the MS Dynamics product to best meet business process, security and data requirements;
Participate in the definition of data attributes to capitalize on effective use of native and previously customized Dynamics entities;
Design MS Dynamics synchronous and asynchronous workflow modules according to the requirements articulated in user scenarios and business process diagrams;
Document forms, manuals, programs, data files, and procedures in support of the system;
Recommend appropriate Dynamics CRM platform extensions by leveraging the supported API and / or C#.Net options (e.g., Develop plug-ins for Dynamics CRM-based line-of- business applications), as practical to meet the business requirements;
Assess and recommend implementation alternatives to Enterprise Architecture; and
Prepare and present solution architecture to ensure the proposed Microsoft Dynamics 365 solution supports the organizations’ enterprise architecture.
Mentor full time Transport Canada's employees, as needed

QUALIFICATIONS:

Ten (10) years of project experience as a Technical Architect.
Five (5) years of project experience within the last ten (10) years working as a Technical Architect (CRM) fulfilling the following activities:
- Defining and analyzing architecture requirements for functional, technical, system integration and data management components;
- Leading / facilitating technical workshops to gather and define technical requirements; and
- Designing and implementing solutions for the MS Dynamics platform.
Two (2) projects in the last five (5) years at the time of bid closing for a federal department or agency, in the area of application development where each project must have included the implementation of a CRM solution that demonstrates breadth of project experience designing, configuring and implementing CRM solutions to solve business requirements.
3 years of experience designing and implementing Microsoft Dynamics CRM / XRM customization, workflows, configuration, using MS CRM SDK, JavaScript and .NET integration.
Three (3) years of project experience with the design, configuration and implementation of web services and .Net Plug-ins and custom workflows that integrate with Dynamics.
Has at least two Microsoft Dynamics certifications.
One (1) year of project experience in Microsoft Dynamics 365 Online version 9.0.0 or higher.

DURATION: 250 days +2 x 250 days

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